SERVICES / QUALITY FORUM

Challenges of Globalization:

Are you prepared to face the challenges?

Increasing customer expectations, aggressive global competition, acquisitions and merges of large organizations can create a major threat to survival of every organization, if quality of products/services is not improved to match with the customer expectations and cost is not optimized to compete in the market place.

For enhancement of value to the customer, continuous quality improvement and cost reduction have become essential for any growth-oriented organization. But quality cannot happen by itself, it has to be planned, implemented and managed in a scientific way through a Quality Management System. To make quality happen every employee of the organization requires appropriate knowledge, right skills and positive attitude to perform his/her function.

In this perspective, it is imperative for any organization to evaluate itself for its preparedness.
Vital Questions ?

  • Will you be able to retain your market share in new business environment?
  • Do you have a strategy for meeting the new challenge of global business competition ?
  • What is your plan to improve quality and reduce cost to remain competitive ?
Don't worry if you don't have the answers, FICCI Quality Forum is there to help you.


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